Refund policy

if you are not happy with the product you receive, we will either give you a refund (excluding courier costs) or exchange it if the items are returned within seven days of the purchase date. items must be returned unused and in their original packaging in order to receive a refund. we are unable to refund items that have been purchased at a discounted price ('sale items').

the design library check all products thoroughly before they are sent out. if however you do receive an item that is faulty or damaged, we'll replace it immediately. please contact us within 7 days of the purchase date in order for us to replace the product. if the product is faulty, we will refund or credit the cost of return postage.